privacy policy

privacy policy

Hawama Kiteboarding - Dakhla Lagoon

Last updated : April, 2026

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Who We Are

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What Data We Collect

We only collect what is necessary to provide a smooth and safe experience.
Personal Identity
: Name and surname
Contact Information
: Email address, phone number, WhatsApp
Booking Details
: Reservation dates, activity preferences, skill level
Payment Information
: Handled securely via third-party providers (we do not store full payment details)
Technical Data :
IP address, browser type, device information
Usage Data
: How you navigate and interact with our website
Photos & Videos
: Content captured during activities (only with your consent)

Why We Use Your Data

We use your data to deliver a seamless and meaningful experience:

  • Manage your bookings and lessons
  • Communicate before, during, and after your stay
  • Process payments securely
  • Improve our services and website performance
  • Ensure safety during water sports activities
  • Share updates or offers (only if you opt in)
  • Use photos/videos for storytelling and promotion (with consent)

Sharing Your Data

We only share your data when necessary, with trusted partners such as:

  • Payment providers (Stripe, PayPal)
  • Booking or reservation tools
  • Email communication platforms
  • Analytics services (e.g., Google Analytics)
  • We never sell your personal data.

How Long We Keep Your Data

We keep your data only as long as needed:

  • Booking & financial data → for legal/accounting requirements
  • Communication → for customer service follow-up
  • Marketing → until you unsubscribe or withdraw consent

Photos & Media

Capturing moments is part of the Hawama experience.

  • Photos and videos may be taken during sessions
  • We will always ask for your consent before using them
  • You can request removal at any time

Data Security

We take appropriate measures to protect your data:

  • Secure (HTTPS) website
  • Limited access to personal information
  • Trusted third-party tools

Updates to This Policy

We may update this Privacy Policy as our services evolve. The latest version will always be available on this page.

Your Privacy, Our Commitment

At Hawama Kiteboarding, we believe that trust is part of the experience. Whether you come to ride, learn, or explore, your personal data is handled with care, transparency, and respect.
This Privacy Policy explains how we collect, use, and protect your information when you interact with our website or book our services.

How We Collect Your Data

Your data is collected through:

  • Booking and contact forms on our website
  • Direct communication (email, WhatsApp)
  • Newsletter sign-up (if applicable)
  • Cookies and analytics tools
  • In-person interactions at our location

Legal Basis

Our data processing follows the principles of the General Data Protection Regulation (GDPR), when applicable.
We rely on:

  • Contract necessity (to deliver your booking)
  • Legal obligations
  • Legitimate interests (service quality and safety)
  • Your consent (marketing and media use)

International Data Transfers

As Hawama Kiteboarding operates in Morocco, your data may be processed outside the European Economic Area (EEA).
We ensure appropriate safeguards are in place to protect your information.

Your Rights

You have the right to:

  • Access your personal data
  • Request corrections
  • Request deletion
  • Object to or restrict processing
  • Withdraw consent at any time

To exercise your rights, contact us at hawama-kiteboarding@

Cookies

We use cookies to improve your browsing experience.
These may include:

  • Essential cookies (website functionality)
  • Analytics cookies (understanding usage)
  • Marketing cookies (if applicable)

You can control cookies through your browser settings.

Children’s Privacy

For participants under 18:

  • Parental or guardian consent is required
  • We do not knowingly collect data without this authorization

Contact

For any privacy-related questions : email: info@hawama-kiteboarding.com.